How to Send a Guest a Special Offer on Airbnb
Sending a guest a special offer on Airbnb can be a great way to enhance their experience and encourage repeat bookings. Whether you’re looking to fill an empty room or simply want to show appreciation to your guests, here’s a step-by-step guide on how to send a special offer on Airbnb.
1. Log in to Your Airbnb Account
First, log in to your Airbnb account and navigate to your listing. Ensure that you have the necessary permissions to send offers to guests, as this feature is only available to hosts with verified listings.
2. Access the Offer Function
Once you’re on your listing page, look for the “Offer” button or link. This is typically located in the “Manage Listing” section. Click on it to access the offer creation process.
3. Choose the Offer Type
Airbnb offers two types of special offers: percentage discounts and fixed price discounts. Choose the one that best suits your needs. Percentage discounts reduce the total booking price by a certain percentage, while fixed price discounts offer a set amount off the booking.
4. Set the Offer Details
Enter the details of your special offer, such as the discount amount or percentage, the duration of the offer, and any terms and conditions. Make sure to provide clear and concise information to help guests understand the offer.
5. Customize the Offer Message
Personalize your offer message to make it more appealing to the guest. You can mention specific features of your listing, offer additional benefits, or even include a personal note. This will help create a positive impression and increase the chances of the guest accepting your offer.
6. Preview and Send the Offer
Before sending the offer, preview it to ensure everything is correct. Once you’re satisfied, click the “Send Offer” button to deliver it to the guest. The guest will receive a notification, and they can choose to accept or decline the offer.
7. Follow Up
If the guest accepts your offer, congrats! You’ve successfully sent a special offer on Airbnb. However, it’s always a good idea to follow up with the guest to ensure they have a great stay. Offer assistance, provide tips, and be available for any questions they may have.
Remember, sending a special offer on Airbnb is a great way to stand out from other hosts and create a memorable experience for your guests. By following these steps, you’ll be well on your way to offering a unique and appealing deal that can lead to repeat bookings and positive reviews.
