How to Report a Stolen Credit Card on the Chase Mobile App- A Step-by-Step Guide

by liuqiyue

How to Report Stolen Card on Chase App

In today’s digital age, it’s crucial to be vigilant about protecting your financial information. If you suspect that your Chase credit or debit card has been stolen, it’s essential to act quickly to minimize potential losses. Reporting a stolen card on the Chase app is a straightforward process that can be done in just a few steps. Here’s a detailed guide on how to report a stolen card on the Chase app.

Step 1: Open the Chase App

First, make sure you have the Chase mobile app installed on your smartphone. Open the app, and log in using your username and password. If you have forgotten your login credentials, you can reset them by following the instructions provided on the app.

Step 2: Navigate to the ‘Cards’ Section

Once you are logged in, locate the ‘Cards’ section in the app’s menu. This section typically displays all your Chase cards, including credit and debit cards. Tap on the card you wish to report as stolen.

Step 3: Select ‘Report Lost or Stolen Card’

After selecting the card, you will see an option to ‘Report Lost or Stolen Card.’ Tap on this option to begin the reporting process.

Step 4: Confirm the Card and Provide Details

The app will ask you to confirm that you want to report the card as lost or stolen. Once confirmed, you will be prompted to provide additional details, such as the card’s expiration date and the last four digits of the card number. Make sure to enter this information accurately.

Step 5: Choose the Reason for Reporting

Next, you will need to select the reason for reporting the card. Choose ‘Stolen’ from the available options.

Step 6: Confirm and Submit

Review the information you have entered and confirm that everything is correct. Once you are satisfied, tap on the ‘Submit’ button to report the stolen card. The app will then notify you that the card has been reported as lost or stolen, and you will receive a confirmation message.

Step 7: Monitor Your Account

After reporting the stolen card, it’s essential to monitor your account for any suspicious activity. Keep an eye on your email and text messages for updates from Chase regarding your account and any necessary steps you may need to take.

Conclusion

Reporting a stolen card on the Chase app is a quick and easy process that can help you protect your financial information. By following these steps, you can ensure that your account is secure and minimize the potential for fraudulent activity. Remember to keep your login credentials safe and be vigilant about any unusual activity on your account.

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